Pengaruh Influencer Marketing, Electronic Word of Mouth, dan Brand Image terhadap Keputusan Pembelian Produk Skincare Glad2Glow di Yogyakarta

Authors

  • Helena Windiawati Ningsi Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta, Indonesia
  • Ilman Taufiq Lazuardy Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta, Indonesia

DOI:

https://doi.org/10.35917/cb.v7i2.744

Keywords:

Influencer Marketing, Electronic Word-Of-Mouth, Brand Image, and Purchasing Decisions.

Abstract

This study aimed to analyse the effect of Influencer Marketing, Electronic Word-Of-Mouth, and Brand Image on purchasing decisions for Glad2Glow skincare products in Yogyakarta. This study employed a quantitative approach involving 135 respondents who were domiciled in Yogyakarta, aged at least 17 years, and had experience purchasing and using Glad2Glow products. The respondents were selected using purposive sampling. The data were analyzed using multiple linear regression. The results of this study indicate that (1) Influencer Marketing has a positive and significant effect on purchasing decisions, (2) Electronic Word-Of-Mouth has a positive and significant effect on purchasing decisions, and (3) Brand Image has a positive and significant effect on purchasing decisions.

Downloads

Download data is not yet available.

References

Aaker, D. A. (1991). Managing Brand Equity. The Free Press.

Aaker, D. A. (1997). Dimensions of Brand Personality. Journal of Marketing Research, 34(3), 347–356. https://doi.org/10.2307/3151897

Amira, A., & Fietroh, M. N. (2025). Pengaruh Fear of Missing Out, Brand Image dan Influencer Marketing Terhadap Keputusan Pembelian Produk Skincare Glad2glow. SENTRI: Jurnal Riset Ilmiah, 4(8), 1085–1098. https://doi.org/10.55681/sentri.v4i8.4362

Andriyani, L., & Huda, N. (2025). Pengaruh Influencer Marketing, Product Quality Dan Online Customer Review Terhadap Purchase Decision Skincare Glad2Glow. Jurnal Administrasi Dan Manajemen, 15(1), 54–65.

Apriliani, H. N., & Setyawati, H. A. (2023). Pengaruh Electronic Word of Mouth, Brand Image, dan Brand Trust terhadap Keputusan Pembelian Produk Moisturizer Skintific (Studi pada Masyarakat Kabupaten Kebumen). Jurnal Ekonomi Efektif, 5(3), 395. https://jurnal. universitasputrabangsa.ac.id/index.php/jimmba/article/view/448

Ardolof, Y., & Laksono, B. (2025). HUBUNGAN INFLUENCER MARKETING TERHADAP KEPERCAYAAN. 12, 430–449.

Audrezet, A., de Kerviler, G., & Guidry Moulard, J. (2020). Authenticity under threat: When social media influencers need to go beyond self-presentation. Journal of Business Research, 117, 557–569. https://doi.org/10.1016/j.jbusres.2018.07.008

Bangun, S., Andayani, S., & Pujianto, A. (2025). Pengaruh Influencer Marketing dan Brand Image Terhadap Keputusan Pembelian Skincare Glad2glow. 2(4), 35–47.

Brodie, R. J., Hollebeek, L., Juric, B., & Ilic, A. (2011). Customer engagement: Conceptual domain, fundamental propositions, and implications for research. Journal of Service Research, 17, 1–20.

Cheung, C. M. K., & Thadani, D. R. (2012). The impact of electronic word-of-mouth communication: A literature analysis and integrative model. Decision Support Systems, 54(1), 461–470. https://doi.org/10.1016/j.dss.2012.06.008

Delgado-Ballester, E., & Munuera-Alemán, J. L. (2001). Brand trust in the context of consumer loyalty. European Journal of Marketing, 35(11/12), 1238–1258.

Dian, A., & Aminah, S. (2024). The Effect of Electronic Word of Mouth and Brand Image on Purchasing Decisions for Glad2glow Products on TikTok Social Media in Surabaya City. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 7(3), 7231–7244.

Elfira Anggraini, & Alice Erni Husein. (2025). Pengaruh E-Wom, Kualitas Produk Dan Kepercayaan Terhadap Keputusan Pembelian Produk Nivea Body Serum Di Kota Batam. Jurnal Bisnis, Manajemen, Dan Akuntansi, 12(2), 46–59. https://doi.org/10.54131/jbma. v12i2.229

Fadilah, A. N., & Jaya, R. C. (2024). Pengaruh Influencer Marketing, Perceived Quality, dan Bundling Product terhadap Keputusan Pembelian Produk Daviena Skincare di Tiktokshop (Studi pada pengguna Tiktok). ECo-Buss, 7(2), 1240–1250. https://doi.org/10.32877/ eb.v7i2.1820

Febriyanti, N. F., & Dwijayanti, R. (2022). PENGARUH E-SERVICE QUALITY DAN ELECTRONIC WORD OF MOUTH ( E-WOM ) TERHADAP KEPUTUSAN PEMBELIAN PRODUK KOSMETIK EMINA ( Studi Pada Remaja Di Kota Surabaya ). Jurnal Ilmu Manajemen, Ekonomi Dan Kewirausahaan, 2(2), 181–191.

Gabriella, C. G., & Hutauruk, B. M. (2023). Pengaruh Celebrity Endorser, Brand Image Dan Online Customer Review Terhadap Keputusan Pembelian Produk Erigo Di E-Commerce Shopee (Studi Kasus Masyarakat Kabupaten Bekasi). Jurnal Ilmiah Wahana Pendidikan, 9(18), 143–154.

Ghozali, I. (2021). Aplikasi Analisis Multivariate dengan Program IBM SPSS 26. Badan Penerbit Universitas Diponegoro.

Hair, J. F. J., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis (8th ed.). Cengage.

Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the internet? Journal of Interactive Marketing, 18(1), 38–52. https://doi. org/10.1002/dir.10073

Idris, M. (2025). Siapa Pemilik Glad2Glow, Merek Skincare yang Lagi Booming? https://money. kompas.com/read/2025/05/12/062544426/siapa-pemilik-glad2glow-merek-skincare-yang-lagi-booming

Index, Z. B. (2024). ZAP Beauty Index 2024 dan MEN/O/LOGY Index. ZAP Clinic.

Keller, kevin L. (1993). Conceptualizing, measuring, and managing customer-based brand equity (1st editio). Marketing Science Intitute.

Kontan.co.id. (2024). Industri Kecantikan Diproyeksikan Tumbuh 4,86% Per Tahun Hingga 2029. Kontan.Co.Id. https://industri.kontan.co.id/news/industri-kecantikan-diproyeksikan-tumbuh-486-per-tahun-hingga-2029

Kotler, P., & Armstrong, G. (2012). Principles of Marketing (14th Editi). Pearson Education.

Kotler, P., & Armstrong, G. (2016). Prinsip Pemasaran (13th ed.). Erlangga.

Laili, N. D., & Yulianto, A. E. (2025). PENGARUH PRODUCT QUALITY, BRAND IMAGE, DAN ELECTRONIC WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN PRODUK SKINCARE SKINTIFIC DI SURABAYA. Jurnal Ilmu Dan Riset Manajemen (JIRM), 14(7).

Lestari, M., & Wismantoro, Y. (2024). Pengaruh Brand Image, Harga, Brand Trust Dan Kualitas Produk Terhadap. Jurnal Maneksi, 13(1), 233–241.

Populix. (2025). Populix Ungkap Tren Skincare Gen Z dan Milenial: Meskipun Dibanjiri Produk Luar, Skincare Lokal Masih Juara. https://populix.co/articles/tren-skincare-gen-z-dan-milenial/?utm_source

Pratama, N. P. (2025). Pengaruh Influencer Marketing, Word of Mouth, dan Customer Review terhadap Keputusan Pembelian. Jurnal Ilmu Dan Riset Manajemen, 14(3), 1–18. https:// jurnalmahasiswa.stiesia.ac.id/index.php/jirm/article/download/6254/6311/

Septiani, W. D., & Harsoyo, T. D. (2025). Pengaruh Content Marketing, Influencer Marketing, Dan Viral MarketingTerhadap Keputusan Pembelian Produk Wardah Pada Social CommerceTiktok Shop. Balance: Jurnal Akuntansi Dan Manajemen, 4(2), 850. https:// jurnal.risetilmiah.ac.id/index.php/jam

Setyianingsih, P., Kartika, N. F., Ninetha, V. N., Kusmayati, N. K., & Latifah, N. (2025). Pengaruh Media Sosial terhadap Keputusan Pembelian Skincare Scarlet Whitening di Surabaya. 4(4), 464–468.

Siahaan, G. A. S., Mardhiyah, A., & Siregar, O. M. (2023). PENGARUH ELECTRONIC WORD OF MOUTH (E-WOM) DAN BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN (Studi Pada Konsumen Skintific di Kota Medan). Bis-A, 12(01), 35–45. https://doi.org/10.55445/bis-a.v12i01.62

Silitonga, F. S. H., & Soelasih, Y. (2025). Determination Purchase Intention for Skincare in Indonesia. 10(1), 15–25.

Smuda, C. (2018). Influencer Marketing: A Measurement Instrument to Determine the Credibility of Influencers: Revealing the Effect of Specific Factors on Consumers’ Product Preferences and Buying Decisions. GRIN Verlag.

Solidiance, Y. (2024). Indonesia Skincare Market Penetration: Local Brands Dominate the Market. https://ycp.com/insights/article/indonesia-skincare-market-penetration?utm_ source=

Sugiyono. (2023). Metode Penelitian Kuantitatif Kualitatif dan R&D (2nd ed.). Alfabeta.

Downloads

Published

2026-04-21

How to Cite

Helena Windiawati , N., & Ilman Taufiq, L. (2026). Pengaruh Influencer Marketing, Electronic Word of Mouth, dan Brand Image terhadap Keputusan Pembelian Produk Skincare Glad2Glow di Yogyakarta. Cakrawangsa Bisnis: Jurnal Ilmiah Mahasiswa, 7(2), 143–158. https://doi.org/10.35917/cb.v7i2.744

Issue

Section

Articles

Citation Check

Similar Articles

1 2 3 4 5 > >> 

You may also start an advanced similarity search for this article.