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Vol 24, No 2 (2023): December 2023 Customer Shopping Behavior on E-Commerce Effectiveness Using the Information System Success Theory Approach Abstract  PDF
Maliana Puspa Arum, Lina Fatimah Lishobrina, Muhammad Eka Purbaya, Tsabitatul Iffah, Olivia Cristianti
 
Vol 22, No 2 (2021): Desember 2021 Evaluasi Kepuasan E-commerce Supply Chain Management dari Sisi Kepercayaan dan Kualitas Layanan Konsumen Abstract  PDF
Eka Sudarusman, Sri Lani, RR. Rani Kusumo Wardhani
 
Vol 21, No 1 (2020): Juli 2020 Anteseden Kepuasan Pelanggan terhadap Niat Beli Ulang Abstract  PDF
Shafira Fitri Cahyaning Ratri, Anas Hidayat
 
Vol 14, No 2 (2013): Desember 2013 Analisis dan Perbaikan Layanan Hotel Menggunakan Servqual dan Diagram Kartesius (Studi Kasus di Hotel Kombokarno) Abstract  PDF
Rindang Rayo Ranas, Agus Mansur
 
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